"Solve the problem = collect the money = keep the customer"
Services

First Party Collections

  • It's in your name
  • Traditionally this is a softer approach to collections.
  • Usually an earlier stage in the delinquency process.
  • YOU can choose how early you want us to work the accounts.
  • YOU choose how long you would like us to work the accounts.
  • YOU choose how we work the accounts.
  • YOU choose how our systems interact and communicate with each other.
With our ability to offer transparency to your customers, this is an efficient way for you to deal with staffing shortages, hiring freezes, and the array of other challenges businesses face today. Our professional bilingual staff can assist you at any stage.

Third Party Collections

At some point, many companies are forced to deal with customers whose accounts have become seriously delinquent.
  • It’s in our name - now you are using a COLLECTION AGENCY.
  • The accounts are in a later stage of delinquency.
  • We can credit report if YOU choose.
  • YOU can choose how early we get the accounts assigned to us.
  • YOU choose how long you would like us to work the accounts.
  • YOU choose how we work the accounts.
  • YOU choose how our systems interact and communicate with each other.
You have done everything you can to help your customers resolve their accounts in a timely and efficient manner. Now it is time to allow our professional bilingual staff to utilize our dynamic collection science to resolve the account. We work under the assumption that every contact with the customer may be the last contact opportunity, creating a greater sense of urgency.

Insurance Follow-up

Our goal at this stage is to help you with your portfolio. In order to do that, we work as part of your organization acting in your name for whatever purpose you need.
Our bilingual customer care representatives allow us to offer a wide range of services. Just a few of which include:
  • We operate as an extension of your patient accounting office in your name.
  • Commercial and Contract payers.
  • At any stage of the billing process; day 1 to aged claims.
  • Billing.
  • Follow up.
  • Appeals.
  • Highly specialized staff and systems to manage your claim volume
"Solve the problem = collect the money = keep the customer"
 
Services
  • It's in your name
  • Traditionally this is a softer approach to collections.
  • Usually an earlier stage in the delinquency process.
  • YOU can choose how early you want us to work the accounts.
  • YOU choose how long you would like us to work the accounts.
  • YOU choose how we work the accounts.
  • YOU choose how our systems interact and communicate with each other.
With our ability to offer transparency to your customers, this is an efficient way for you to deal with staffing shortages, hiring freezes, and the array of other challenges businesses face today. Our professional bilingual staff can assist you at any stage.
At some point, many companies are forced to deal with customers whose accounts have become seriously delinquent.
  • It's in our name - now you are using a COLLECTION AGENCY.
  • The accounts are in a later stage of delinquency.
  • We can credit report if YOU choose.
  • YOU can choose how early we get the accounts assigned to us.
  • YOU choose how long you would like us to work the accounts.
  • YOU choose how we work the accounts.
  • YOU choose how our systems interact and communicate with each other.
You have done everything you can to help your customers resolve their accounts in a timely and efficient manner. Now it is time to allow our professional bilingual staff to utilize our dynamic collection science to resolve the account. We work under the assumption that every contact with the customer may be the last contact opportunity, creating a greater sense of urgency.
Our goal at this stage is to help you with your portfolio. In order to do that, we work as part of your organization acting in your name for whatever purpose you need.
Our bilingual customer care representatives allow us to offer a wide range of services. Just a few of which include:
  • We operate as an extension of your patient accounting office in your name.
  • Commercial and Contract payers.
  • At any stage of the billing process; day 1 to aged claims.
  • Billing.
  • Follow up.
  • Appeals.
  • Highly specialized staff and systems to manage your claim volume